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Guests: private access for hotels

For hotels and closed venues: guest groups (Half Board, All Inclusive), accounts with a stay window, and the guest who signs in to the menu with his own credentials and orders — the order landing on his card.

Guests Hotels Groups Private access Orders
7:32 Tap a timestamp in the steps to jump
All the points of the film 8 steps · 7:32

What you will learn

  • Guest groups in 4 steps, with icon search and colors
  • Creating a guest: identity, login, stay, group, status
  • Filters, sorting, and each guest's permissions
  • The guest's experience: signing in to the menu and ordering
  • The guest's orders on their card, and the owed badge

Step by step

  1. 1

    The Groups tab

    Left menu (second page) → Guests → the “Groups” tab. Groups are the hotel's packages — what each guest is entitled to. “Create Group” opens on the name, with a field for every language: “Half Board”.

    Step 1: The Groups tab — Guests: private access for hotels
  2. 2

    An icon from the full catalog, and colors

    Step 3 is the icon — the search combs the same 4,962-icon catalog — with the preview already reading “Half Board — Breakfast and dinner in the hotel restaurant”. Colors follow, and “All Inclusive” is built the same way.

    Step 2: An icon from the full catalog, and colors — Guests: private access for hotels
  3. 3

    A new guest: identity first

    The “Guests” tab → “New Guest”. First name, last name, email — Michael Bennett — the phone with its country code behind the flag, and the login pair: username and password, with a “Generate” button doing the honors.

    Step 3: A new guest: identity first — Guests: private access for hotels
  4. 4

    The stay

    Step 2 is the subscription window — from 08/01/2026, to whenever the stay ends — and the free-text Information: notes, preferences, the room.

    Step 4: The stay — Guests: private access for hotels
  5. 5

    Group, status, create

    Step 3 assigns the package — Without group, All Inclusive, Half Board — and the status: Active, the guest can use the menu immediately; Inactive; Suspended, access blocked until you reactivate it. “Create”.

    Step 5: Group, status, create — Guests: private access for hotels
  6. 6

    Three guests in

    Laura Whitfield and James Carter follow the same three steps — a fresh form each time, the flag remembering its country. Three guests on the list, each wearing Active.

    Step 6: Three guests in — Guests: private access for hotels
  7. 7

    Permissions per guest

    Each row's “Settings” decides what Michael may do: Ordering on, the payment methods — all of them, or specifically Pay on departure / Cash on delivery — and which service requests reach him: all, or a chosen few. Save.

    Step 7: Permissions per guest — Guests: private access for hotels
  8. 8

    His order, on his card

    Michael signed in to the menu with his own credentials and ordered a Craft lemonade. Order #1 names him — Customer: Michael Bennett, Pay on leaving, no table: the order belongs to the person, and his card will carry what he owes.

    Step 8: His order, on his card — Guests: private access for hotels

Good to know

Enable ordering for signed-in guests in Settings — so only your own guests can order.

The subscription dates cut access off by themselves when the stay ends.