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Guests: private access for hotels

For hotels and closed venues: guest groups (Half Board, All Inclusive), accounts with a stay window, and the guest who signs in to the menu with his own credentials and orders — the order landing on his card.

Guests Hotels Groups Private access Orders
7:10 Tap a timestamp in the steps to jump
All the points of the film 8 steps · 7:10

What you will learn

  • Guest groups in 4 steps, with icon search and colours
  • Creating a guest: identity, login, stay, group, status
  • Filters, sorting, and each guest's permissions
  • The guest's experience: signing in to the menu and ordering
  • The guest's orders on their card, and the owed badge

Step by step

  1. 1

    The Groups tab

    Left menu (second page) → Guests → the “Groups” tab. Groups are the hotel's packages — what each guest is entitled to. “Create Group” opens on the name, with a field for every language: “Half Board”.

    Step 1: The Groups tab — Guests: private access for hotels
  2. 2

    An icon from the full catalogue, and colours

    Step 3 is the icon — the search combs the same 4,962-icon catalogue — with the preview already reading “Half Board — Breakfast and dinner in the hotel restaurant”. Colours follow, and “All Inclusive” is built the same way.

    Step 2: An icon from the full catalogue, and colours — Guests: private access for hotels
  3. 3

    A new guest: identity first

    The “Guests” tab → “New Guest”: first name, surname, e-mail — Oliver Hughes — and the phone's country picked from the “Phone Code” list, flags and prefixes included. Below wait the login pair: username and password, with “Generate” doing the honours.

    Step 3: A new guest: identity first — Guests: private access for hotels
  4. 4

    The second guest, login included

    Charlotte Doyle follows: e-mail, phone — +30 this time, the flag remembering its country — and the username, charlotte.doyle, typed by hand. The password offers “Generate” again; every guest gets their own pair.

    Step 4: The second guest, login included — Guests: private access for hotels
  5. 5

    The stay

    Step 2 is the subscription window — 08/01/2026 to 08/01/2027 — and the free-text Information: “Suite 402 — dinner on the terrace”. When the window closes, access closes with it.

    Step 5: The stay — Guests: private access for hotels
  6. 6

    Group, status, create

    Step 3 assigns the package — Without group, All Inclusive, Half Board — and the status: Active, the guest can use the menu immediately; Inactive; Suspended, access blocked until you reactivate it. “Create”.

    Step 6: Group, status, create — Guests: private access for hotels
  7. 7

    Three guests, and each row's menu

    Thomas Whitaker on Half Board, Charlotte Doyle on All Inclusive, Oliver Hughes on Half Board — each Active, each showing its stay window. The row's menu holds the rest: Edit, Orders, Requests, Settings, Delete.

    Step 7: Three guests, and each row's menu — Guests: private access for hotels
  8. 8

    His orders, on his card

    Oliver signed in to the menu with his own credentials and ordered. His “Orders” panel says it plainly: Outstanding 3.80 £, the order New and Unpaid, with All / Unpaid / Paid tabs — and his row in the list now carries the owed badge.

    Step 8: His orders, on his card — Guests: private access for hotels

Good to know

Enable ordering for signed-in guests in Settings — so only your own guests can order.

The subscription dates cut access off by themselves when the stay ends.