Service Essentials

Table requests

The guest taps a button on the menu and the venue knows what they need: the waiter, water, the bill. We build the five classics, give “The bill” its follow-up choices, and walk through all their settings.

Requests Call waiter Options

3:13 Tap a timestamp in the steps to jump

All the points of the film 5 steps · 3:13

What you will learn

Creating request types with an icon
Follow-up options: “The bill” → cash or card
Where they appear on the menu and how they reach you

Step by step

1

The Requests page

Left menu → Requests: the quick actions guests can send from the table — call the waiter, ask for the bill. “+ New action” opens a three-step wizard, the name in every language first.
2

Active from birth

The final step is the switch that matters: Active — this request is shown to guests. Leave it on, Save, and the action takes its place in the list.
3

The first three

Call the waiter, Water, Napkins & cutlery — each Active, each showing its options count (0, for now). The rows drag to reorder, and their order is what guests see.
4

Everything about a row

The actions menu holds the rest: Name, Description, Options, Settings, Notifications, Delete. The full set is in — Wi-Fi password and The bill complete the five.
5

Follow-up options

“The bill” gets choices: guests pick one after tapping — Cash or Card — so the request arrives already specific. “+ New option” adds more, dragging reorders, and the same panel serves “Water” too.